All my data… away!

#439
  • Resolved Bastbra

    6 years ago

    Rank Math free

    Today I updated your plugin… it’s not funny. All my data from the last posts are deleted, because I logged out from the Rank Math… I don’t want to have this problems, I do nothing and all data of the last posts are deleted…

    Regards,
    Bastbra

    • This topic was modified 6 years ago by Bastbra. Reason: Edit
Viewing 3 replies - 1 through 3 (of 3 total)
  • Rank Math

    6 years ago

    Hello,

    Thank you for contacting the support and sorry for the issue you are facing.

    Can you please edit your post and add your website’s login details in the Sensitive area http://i.mythemeshop.com/ZmJGxp by using this plugin?
    https://wordpress.org/plugins/temporary-login-without-password/

    Looking forward to helping you.

    Bastbra

    6 years ago

    Rank Math free

    I think, it is okay so. The 10 posts… I can edit them, it is no problem, but it’s just time consuming. When this happend again, I install this plugin and send the data to you, but for now this is okay so.

    Thanks for the answer. 🙂

    Regards,
    Bastbra

    Rank Math

    6 years ago

    Hello,

    It should not have happened.

    Please let us know by opening a new support ticket if you need any further assistance. We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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