Hello,
Thanks for contacting us and we regret the inconvenience caused.
When AIOSEO updated their plugin to version 4.x.x they completely rewrote the code and the import function stopped working for multiple SEO plugins.
This is something our team is aware and we are working hard on making the necessary changes to support the import from this version as well, but at the moment we don’t have the function ready.
If you can downgrade to version 3.x.x of AIO, you should be able to import the data correctly to Rank Math.
Hope this helps solve your issue.
Don’t hesitate to get in touch if you require any further assistance.
Thank you so much for replying so quickly. I don’t suppose you know how I would downgrade to a lower version of AIO do you please?
Kindest regards
Amanda
Hi Support
I managed to install as you suggested an earlier version of AIO SEO but having imported I still cannot see my meta data etc.
Can you help me please?
Kindest regards
Hello,
Even if you were to downgrade to AIO 3.0, you would lose all information added while being on any newer version. So, it would defeat the purpose of using import if you have to enter the details once again. We would recommend using the WPAllImport plugin to move most of your data for now:
https://wordpress.org/plugins/import-xml-csv-settings-to-rank-math-seo/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Can I just double check. I managed to export my settings via the AIO SEO Plugin. Do I just go into your Import / Export page and just upload the file? Is it as simple as that?
Many thanks
So sorry having spent 4 hours I’m really struggling to get this rank math to import my data. I have over 30 websites so was hoping to use this as all are built using Divi and I have heard good things about your plugin. Any chance someone could logon and see where I’m going wrong please?
Hello,
Thank you for the follow-up.
The Rank Math Add-On will appear in Step 3 of the WP All Import process. Here’s a guide you can follow:
https://www.wpallimport.com/documentation/getting-started/importing-an-xml-or-csv-file/
Any chance someone could logon and see where I’m going wrong please?
Sure, we can also take a look at your site. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Thank you for taking a look at the website for me. I really appreciate it.
Kindest regards
Amanda
Hello,
Thank you for getting back to us.
I have checked your site and the best approach to this is doing an export via CSV. You then need to map your data according to how you have done the export.
If you do an export for posts as indicated here: https://i.rankmath.com/6amxPk you should then import them to existing posts on your site as well as shown here: https://i.rankmath.com/gYMk5c.
Under the second step, you can check if posts are selected in the review section as shown here:https://i.rankmath.com/DbHCMn
For step 3 this is where you need to map this with Rank Math fields. Simply drag your import data from right to left. See screenshot: https://i.rankmath.com/WbdqQ1.
You can fill in as many of the fields as you like depending on your needs.
Lastly, it’s where you want to make any modifications. If you want to add anything like images or change some data. Screenshot: https://i.rankmath.com/XMPxBm
Once completed for all steps you can finally run the import as expected
Hope this helps. Please let us know if you have any other questions for us.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
