All Data zero??

#430514
  • Hi,
    i came back from one week holidays and found all data = 0
    search traffic
    search impressions
    total keyywords
    avg position
    keyword positions

    I made a manual backup, but nothing changed

    Google Search control works

    brgds

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I logged in to your website and checked the settings, you are using the PRO plugin on your website. Can you please share the email you used to purchase the PRO subscription?

    I tried to fetch the Analytics data but it is not fetched.

    Please reconnect the Google account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings:
    reconnect

    Once done, report back so we can continue debugging the situation.

    We look forward to helping you.

    Hey Anas, tks for the fast answer.
    the e-mail where i purchased the Pro ist: info@cosena24.eu
    I don´t know why I opened another account with fx78625@gmail.com.
    So please can I or you close it to avoid future confusions.
    brgds, Arno

    Hello,

    Sure, we can merge the accounts under a single email address.

    Which one is the preferred one so we can do the needful?

    Looking forward to hearing back from you.

    Hello,

    please take info@cosena24.eu

    bgds, Arno

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    I also logged into your website’s admin area and have triggered the analytics data fetch. Please wait for some time (around 45 minutes) and see if the data updates.

    Let us know how that goes.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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