Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
We’ve checked your account and email, but there are no content ai credits purchased using them.
It seems like you purchased with some other email address. Can you please search and forward a receipt from FastSpring.com so we can locate it?
Looking forward to helping you.
Thank you.
I did receive the receipt from Rank Math
How shall I share the attachment here, I would send you the receipt as well
Is there someone who can help with my issue
Hello,
Thank you for your patience.
You can forward the receipt of the purchase through our email: s******@r***********
Or you can take a screenshot of the receipt using this tool and add the link here.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
