Aggregate Rating Problem

#885349
  • Resolved Daniel Weini
    Rank Math free

    I use Rankmath since a few years now and just discovered a major issue on http://www.fazinettel.at!!

    for my Product Categories I always get the failure from google that „aggregate rating“ or „review“ rich snippet is missing. The category pages play an essential role in my SEO Strategy and i cannot manage to include that fields, i tried various options already but cant make it work

    can you please help me?

    Best Daniel

Viewing 15 replies - 1 through 15 (of 18 total)
  • Hello,

    We apologize for the issue you are facing with the aggregate rating and review rich snippets on your product category pages. This can indeed be crucial for your SEO strategy.

    The warning you are encountering typically arises because Google expects either the aggregateRating, review, or offers fields to be specified in the Schema markup. For product categories, it’s important to note that the Product Schema should only be used on pages that contain a single product. If you have the Product Schema applied to your category pages, it can lead to these warnings.

    To resolve this issue, you can follow these steps:

    1. Navigate to Rank Math SEO → Titles & Meta → Product categories in your WordPress dashboard.
    2. Scroll down and enable the Remove Snippet Data option.
    3. Click Save Changes.
    4. After saving, make sure to clear your website cache.

    This should help eliminate the warnings related to aggregateRating and review on your category pages.

    If you continue to experience issues after trying this, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    Google Search Console Missing Field Warning » Rank Math

    I already did that and it doesnt help

    Are you still facing this issue?

    yes of course

    Hello,

    Thank you for contacting Rank Math support.

    Please navigate to WP Dashboard > Rank Math SEO > Titles & Meta > Product Categories and enable the Remove Snippet Data option. Then, clear your site’s cache and wait for Google to recrawl the pages.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello Jaideep,

    i already stated that i did that and it didnt help! Best Daniel

    Hello,

    We’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Regarding the issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    look I am using Rankmath with Elementor. On my Shop Product Categories archive i am displaying my products with woocommerce products archives and I want that there is aggregate rating included in the products! Please let me know what i have to do to change that schema of the woocommerce products archive list so that this is done!

    Hello,

    Please share the affected URL with us, and if you’re not confrmtable with sharing access to your website, you can use WP Staging to create a staging copy of your website which we can use to troubleshoot the issue.

    Don’t hesitate to let us know if you need help with anything else.

    Hello,

    That page doesn’t include any Product Schema as it should be for archive pages with more than one product, according to Google guidelines.

    If the error still shows on GSC you need to wait for the page to be crawled again and the results updated on GSC.

    You can test the Schema on the page with the following: https://validator.schema.org/#url=https%3A%2F%2Fwww.fazinettel.at%2Fstofftaschentuecher%2F

    As you can see it doesn’t include any Product Schema on the live page, as indicated above.

    Thank you.

    Hi,

    yes because i turned schema data off because of the failures. I turned it on again, maybe it takes a bit because of cache. But check this site for example: https://www.fazinettel.at/brillenputztuecher/

    here is the failure as well!

    Hi,

    yes because i turned schema data off because of the failures. I turned it on again, maybe it takes a bit because of cache. But check this site for example: https://www.fazinettel.at/brillenputztuecher/

    here is the failure as well. Can you please check this again.

    Hello,

    You should remove the snippet data from the archive pages as we mentioned before: https://support.rankmath.com/ticket/aggregate-rating-problem/?view=all#post-885470

    The previous time we accessed the website we saw the CollectionPage Schema which indicates that some Schema is being generated, but not the Product Schema as expected.

    Please follow the steps stated in the mentioned reply and clear the cache again so that Google can see the correct results when accessing the page again.

    Thank you.

    Hello Miguel,

    i dont understand your answer: You said first “That page doesn’t include any Product Schema as it should be for archive pages with more than one product, according to Google guidelines.” so did you mean that the archive page with more than one product should include schema data or should not include schema data according to google? best Daniel

Viewing 15 replies - 1 through 15 (of 18 total)

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