After update a fresh post it redirect 404 page

#39264
  • Resolved Manoj Kumar Rana
    Rank Math free

    After publishing a post, if I update the same post then it redirects to 404 page

    Rank Math Version: Version 1.0.41.1

    • This topic was modified 4 years ago by Manoj Kumar Rana. Reason: update the current rank math version
Viewing 9 replies - 1 through 9 (of 9 total)
  • Todd
    Rank Math free

    Hi Manoj,

    Thanks for getting in touch with us.

    I am not seeing any such error. Here’s a screencast:
    https://i.rankmath.com/hUaMbi

    If you are following any other steps to replicate the issue, please share them so we can help you better.

    Manoj Kumar Rana
    Rank Math free

    After Disable the Rank math plugin everything works fine

    but when i am activate rank math plugin that time i am facing the same issue

    Manoj Kumar Rana
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Manoj Kumar Rana
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Manoj Kumar Rana
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    The issue doesn’t seem to come up with the default Theme and Rank math only enabled. Do you happen to have added any filter code to your theme functions.php file ?

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    I have updated all the plugins and still, I am facing the same issue.

    I think there is some issue with the plugin itself because when I am disabling the redirection section i am not getting any errors.

    Hello,

    Thank you for contacting Rank Math today.

    I am afraid that I cannot reproduce any 404 issues when creating new posts on your site. Could you please test this from an incognito window on your browser and let me know how this goes.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘After update a fresh post it redirect 404 page’ is closed to new replies.