After todays update Version 1.0.37.2

#28135
  • Resolved Prashanth D J
    Rank Math free

    Hi there after todays update Version 1.0.37.2 on my site Elementor page builder is no opening.
    unable to edit pages. its stays on loading. I tried disabling Rank math it works fine.

    pls fix this.
    thank you

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  • Hello,

    Thank you for getting in touch with us and sorry for the inconvenience caused.

    I cannot seem to replicate this problem on my end. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘After todays update Version 1.0.37.2’ is closed to new replies.