Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
I was able to check that the Firewall is blocking the updateMeta
route which is used to save the data.
Check the screenshot in sensitive data section.
Please whitelist this route from the Firewall:
/wp-json/rankmath/v1/updateMeta
You can follow this guide to Whitelist the route:
https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305
If the issue persists, I’ll suggest you get in touch with Godaddy support and ask them to whitelist the route.
Whitelisting the route should fix the issue.
Let us know if the issue persists.
We are here to assist you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.