Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due by that.
If the API key fails after changing it, please create the API txt key file manually on your website directory. Ensure that the file name is your API key and inside that file is also the key.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
yes please i need help and i want to submit my credentials but i dont see the secure area here. only when i made the request…
i want to get this issue fixed please.
i have aslo updated the area with my hostgator and wp log in credentials…
thank u
Hello,
I manually added the API key file using your CPanel file manager and now the API key is working. However, Your website has reached a limit for the number of API calls during a period. Please wait for your quota to reset before attempting to check the schema status.
You may refer to this guide for more information: https://rankmath.com/kb/fix-403-forbidden-error-indexnow/
Hope that helps. Please let us know if you have questions.
ok thank you very much…
what is the best schema to set a page in rankmath?
Hello,
The closest schema type you can apply for a simple page is the “Article” schema type which is the default schema.
Here are the detail about all schema on our plugin: https://rankmath.com/kb/rich-snippets/
If you are not sure what schema you should add, you can keep the default “Article” schema type.
Hope that helps.
Thank you.
Hey rankmath i gotta say, this service you offer helpin out the community is pretty cool, YOU GUYS HAVE FAST RESPONSE TIMES, And look into issues pretty good.
respect…
Hello,
Glad that helped, and we appreciate your good feedback about our service.
Could you please confirm if the issues are already resolved or anything else we can help you with?
Looking forward to helping you.
Thank you.
last question, when i go into my pages (clicking edit page), i dont see the rankmath box where i can add meta tags…is that only rankmathpro?
Hello,
This feature to edit the metadata is available in all versions of the plugin.
Could you please check this tutorial and according to the current editor you are using to update the data? https://rankmath.com/kb/seo-meta-tags/
Don’t hesitate to get in touch if you have any other questions.
SIr, as wellm, I would like to know, after reading about pillar content… i have content like profiles on my website…
for ex: https://mmaloki.com/hiroba-minowa-record-mma-stats/
It would be smart to make it pillar content because it is important correct?
sorry for the dumb question…
thanks
SIr, as wellm, I would like to know, after reading about pillar content… i have content like profiles on my website…
for ex: https://mmaloki.com/hiroba-minowa-record-mma-stats/
It would be smart to make it pillar content because it is important correct?
sorry for the dumb question…
When I go into my pages (clicking edit page), I don’t see the rank math box where I can add meta tags…is that only rankmathpro?.
Hello @Blackula,
Marking this page as pillar content depends entirely on you. You can think of pillar content as a main/general/reference page that links out to other subtopic/details/in-depth pages. Other pages on your website will also link to the pillar pages for definitions or to give new visitors a general topic starting point.
Please refer to our guide for more details: https://rankmath.com/kb/pillar-content-internal-linking/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello @MichaelPeres,
Please refer to this reply above.
Also, please make sure that the Add SEO Controls option is enabled from WordPress Dashboard > Rank Math > Titles & Meta > Post Types: Pages.
Let us know how it goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
