Heartbeat Control by WP Rocket this is the conflict how to fix it.
thanks
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We have fixed this problem internally and we will be releasing an update to address this in the coming days. Please rollback to the previous stable version by using the following plugin:
https://wordpress.org/plugins/wp-rollback/
Looking forward to helping you. Thank you.
Hello,
Please update to the 1.0.36.2 version and let us know if you continue to face this issue.
If you do, we are here to assist further.
Hello i have the same issue there is no more SEO toolbox under all mz posts or under pages what happend? also 1 day ago everything was resettet all my settings
from rank math… Please tell me whats with the SEO toolbox.
Hi there, I’m also experiencing the same issue here.
All my websites the settings have been reset after the update and now the plugin says “SEO is not available”.
N.B I also have the heartbeat control installed.
still facing the same issue after the update also.
Hello @adih,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
One of the changes in the latest version is a better integration with Gutenberg. The SEO options are now available on the sidebar as shown below:
https://i.rankmath.com/U44EB5
@ptcgopi and @admin191 we are currently checking this issue and we will be in touch in a short while.
Looking forward to helping you. Thank you.
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
Can you please update to the latest version of Rank Math that we released today? The latest version is 1.0.36.3
Do clear your website cache and browser cache after updating.
If it still doesn’t work, please let us know and we will try our best to reply ASAP.
Thank you.
Its not issue with gutenberg editor, issue with normal classic editor only
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This reply was modified 4 years, 4 months ago by
Gopi.
Still am facing the issue.
hello,
Thanks for getting back to us.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
