advanced SEO analyzer showing wrong site

#757053
  • Resolved Amanda Shenstone
    Rank Math free

    When I go to the SEO analyzer it shows me an image of what my site looks like a on a mobile phone. This image is of my old website and not the new one in wordpress. Why is that? https://gracefulgardens.com
    Thank you,
    Amanda

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I apologize for the inconvenience you are facing with the SEO Analyzer showing an image of your old website instead of the new one in WordPress. The issue you are experiencing might be due to the cached version of your website that the SEO Analyzer is displaying.

    To resolve this issue, please follow these steps:

    1. Clear your browser cache and cookies.
    2. Refresh the SEO Analyzer page.
    3. Ensure that your website is live and accessible by our server for the SEO Analyzer to fetch the updated version.

    If the issue persists after following these steps, please assign this ticket to a human agent for further assistance.

    Thank you for bringing this to our attention.

    Best regards.

    Sources:
    How to Build SEO Report for Your Website » Rank Math
    Analyzing Your Site’s SEO with Rank Math’s SEO Analysis Tool
    Making the Most of the Analytics in Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools > and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache.

    Flush

    Once done, clear your website and any server-level caching on your site before doing the SEO analysis again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘advanced SEO analyzer showing wrong site’ is closed to new replies.