I have more info on this issue.
This problem occurs with any login to wordpress other than recovery mode with RankMath version 1.0.49 and later. All seems good on v.1.0.48.2 (last v. before analytics module into). I recently turned off GA analytics integration in Rank Math and revoked permission in Google account, and suspect this triggered this issue.
Updated sensitive data with error received upon activating Rank Math vers. 1.0.49 and up.
Would appreciate help/guidance getting to latest version.
Thanks
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you also include your FTP logins in the designated Sensitive Data section so we can restore access to the site when doing tests?
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello Dave,
I have been trying to access your site but I seem to be blocked by Sucuri firewall. Could you please provide a way around this for us to look into it further.
Also, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it is worth checking for a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
We really look forward to helping you.
The last Rankmath update seems to have solve this issue. Thanks
Hello,
We are so glad that the issue is resolved and we really appreciate your patience. We are always here if you need us in the future.
Hey, if it isn’t too much to ask for – would you mind leaving us a review here?
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
It only takes a couple of minutes but helps us tremendously.
It would mean so much to us.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
