Add license to this account

#758230
  • Resolved monofase
    Rank Math free

    Hello,
    I bought the premium version of the plugin but in my account i can still see only the free versione, Can you add me please the paid version?

    Order Reference RANKMATH231205-8862-24232B

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I apologize for the inconvenience you are facing with your Rank Math PRO license not reflecting in your account. To add the paid version to your account, please follow these steps:

    1. Log out from your Rank Math account.
    2. Log back in using the email address associated with your Rank Math PRO subscription.
    3. Once logged in, navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
    4. Click on Connect Now to activate your Rank Math PRO license.
    5. You will be prompted to choose the correct license (PRO, Business, Agency) associated with your account.
    6. Click on OK, ACTIVATE NOW to complete the activation process.

    If you encounter any issues during this process, please feel free to reach out to our support team directly for further assistance. We are here to help!

    Thank you for reaching out and providing your Order Reference RANKMATH231205-8862-24232B.

    Sources:
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
    Where Is My Rank Math PRO License Key?
    How to Upgrade to Rank Math PRO » Rank Math
    How to Install Rank Math PRO Using Composer?

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    The order reference you provided is associated with a different email address. [moved to sensitive data section]

    To avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Add license to this account’ is closed to new replies.