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#397367
  • Resolved Khaled Mosad

    1 year, 11 months ago

    Rank Math free

    Welcome
    I have a Rank Math SEO plugin
    A few days ago I noticed that I cannot make any modifications to Rank Math SEO such as starting a service or stopping a service, unless I stop the .htaccess file from working and then make any modification and it works and then restart the file otherwise no modification can be made knowing Rank Math SEO works well for me and I receive regular updates, thanks

    https://a.top4top.io/p_2339dyv5w1.png

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    1 year, 11 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    Could you please take a backup of your .htaccess file and replace it with the default WordPress .htaccess file? You can get the file contents here: https://wordpress.org/support/article/htaccess/

    Once done, clear your website, browser, and server’s cache (if any) and see if the issue is fixed.

    Let us know how that goes.

    Thank you.

    Khaled Mosad

    1 year, 11 months ago

    Rank Math free

    It worked after replacing the .htaccess file, thanks

    Jeremy

    1 year, 11 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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