Add an image with your Focus Keyword as alt text

#99455
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    If you are using a page builder on your site please let us know which one.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If this doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Michael, noted on all counts, thank you.

    NB. What I didn’t mention originally is the metric in question has never worked.

    We use the Divi builder and theme.
    All plugins and the theme are updated to the latest.

    I installed the Heach Check plugin.
    Then set the Troubleshooting mode and enabled only Rank Math.

    The alt tags metric is still not working – by showing RED.

    I add the Sensitive Data.

    Please advise.

    Emmanuel

    Hello,

    Sorry for the issue you are facing.

    It seems like there were some recent changes made in the Divi builder that broke the functionality.

    Can you please request the Divi team to check the following integration guide again and fix the issue?
    https://rankmath.com/kb/content-analysis-api/

    The same issue was fixed back in June:
    rank math divi

    Hope that helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Add an image with your Focus Keyword as alt text’ is closed to new replies.