ACF module

  • The ACF module in my Rank Math dashboard will not activate. When I try to enable it nothing happens it says grayed out – Rank Math is not seeing the meta data on my web pages and

    • This topic was modified 1 week, 3 days ago by  Russ.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    There are no specific settings that I can advise you that will resolve the issue, however, since I can’t replicate this issue on my end, I would like to have a closer look at your end so that I can debug it and try to help.

    We will not be making any settings changes on your site.

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 4 replies - 1 through 4 (of 4 total)

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