ACF dosn't turn on - Support

Resolved Tanja
3 years ago

Rank Math free

Hello,
one question. I would like to turn on ACF, but it dosn’t do anythin, wenn clicken on the bolean.

Can you help here?

Thanks!
Tanja

Viewing 3 replies - 1 through 3 (of 3 total)

Anonymous
3 years ago

Rank Math free

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention.  

 Can you please share some of screenshots of the errors, it will much better if you create a screencast video using tools like – loom?
 
We are looking forward to helping you. Thanks  

Tanja
3 years ago

Rank Math free

There is no error code or something, I click on the bolean and nothing happens,

Jeremy
3 years ago

Hello,

To be able to use Rank Math’s ACF, you must have an ACF plugin installed. Can you please make sure you have installed one?

If you do and the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

RankBot
2 years, 11 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘ACF dosn’t turn on’ is closed to new replies.