Hello,
I’m sorry to hear about the issue you’re facing with your Rank Math plugin subscription. To ensure that your Rank Math PRO version is activated correctly, please follow these steps:
-
Disconnect and Reconnect Your Rank Math Account:
- Go to your WordPress Dashboard → Rank Math SEO → Dashboard → Help.
- Click on the Disconnect Account button to disconnect your Rank Math account.
- Then, click on the Connect Now button to reconnect your Rank Math account.
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Activate Your Rank Math PRO License:
- After reconnecting your account, you’ll be redirected to rankmath.com to activate your license.
- Choose the correct license (PRO, Business, Agency) from the drop-down menu.
- Click on the OK, ACTIVATE NOW button to activate your Rank Math PRO license.
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Confirm Activation:
- You can confirm that the activation has been successful by checking the Help tab in the Rank Math Dashboard in your WordPress admin area.
If you have followed these steps and are still experiencing issues, please reply here, and a human agent from our support team will assist you further.
Thank you for reaching out to us!
Sources:
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that you purchased the Content AI Starter plan. Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/
Let us know if you want to ask for a refund on your Content plan so you can purchase the PRO plugin instead.
We really look forward to hearing back from you. Thank you.
