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Account problems

#723357

Resolved Tommi Siikasaari
3 months, 2 weeks ago

Rank Math free

Hi! i may have upgraded to PRO using a different email address from your intended one. I need to merge both accounts or change the email connected to the PRO account so i can download our invoice. The site that uses Rank Math Pro is lokalaforetag.se
Best Regards, Tommi

Viewing 1 replies (of 1 total)

RankBot
3 months, 2 weeks ago

Hello,

We apologize for the inconvenience you’re facing. To merge both accounts or change the email connected to the PRO account, please open a support ticket on our Rank Math Support Forum and provide the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com. Our support team will then locate your PRO account and make the necessary changes as requested.

If you have any further questions or need assistance, feel free to reach out to our dedicated support team through the support forum. We’re here to help 24/7, 365 days a year.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
2 months, 2 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Account problems’ is closed to new replies.