Hello,
We apologize for the issue you are facing with the Rank Math setup. It seems that the Analytics section is not populating the ‘Account’, ‘Property’, and ‘View’ tabs as expected. This can sometimes happen due to browser compatibility issues.
Here are a few steps you can try to resolve this:
- Switch Browsers: If you are using a browser other than Google Chrome, try switching to Google Chrome or another Chromium-based browser. This has been known to resolve similar issues where options are grayed out or unresponsive.
- Reconnect Google Services: Go back to the Analytics settings in Rank Math and try reconnecting your Google account by clicking on the Connect Google Services button again. Make sure to grant all necessary permissions.
- Clear Cache: Clear your browser cache and cookies, then refresh the page to see if the data populates.
If these steps do not resolve the issue, please reply to this ticket with your website URL so that a human agent from our support team can assist you further.
Thank you for raising this concern, and we look forward to helping you get Rank Math set up properly!
Sources:
How to Install Google Analytics With Rank Math SEO » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
I’ve tried these 3 ways but it’s still not working
It also says that the URL must have changed since last I used it and I have to keep connecting to Rank Math again but it just disconnects straight away
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please head over to WordPress Dashboard > Settings > General and make sure there are no mismatches in the WordPress URL and Site URL in those options.
If you have different website URLs in there, that would explain the issue as they need to match for the connection to happen correctly.
To remedy that, you need to add a filter code to your website that will bypass the URL check when you connect your Rank Math account to your website. This might help if there is some issue with your server configuration or DNS settings.
To add the filter code, please follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/
Here’s the filter code you need to add to your website.:
add_filter( 'rank_math/registration/do_url_check', '__return_false' );
You can add it to your theme’s functions.php file or use a plugin like Code Snippets.
For more information on why this issue happens and how to fix it, you can check this page: https://rankmath.com/kb/problems-while-connecting-account/
As for your issue with the Analytics, try reconnecting your Google account. Remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions
Then, head over to your WordPress Dashboard > Rank Math > General Settings > Analytics and reconnect the Google service and this time, ensure that all permissions are checked:
Hope that helps.
The Analytics part still isn’t working. I’ve made sure both URL’s match, I’ve disconnected and reconnected. I’ve removed the app from my Google account and then reinstalled. It just won’t generate anything in that analytics Account, Property and View tabs. Are the problems linked? If I do the code will that then fix this or are they two separate issues?
Hello,
Thank you for your patience.
If the dropdowns are not showing any value, could you please confirm if you have already created a GA4 property for your website?
If you have not yet, please visit this page (https://analytics.google.com/analytics/web/) and sign up for a Google Analytics account and property, then reconnect your Google Account so the new Analytics account will reflect in that section.
Looking forward to helping you.
Hello, this worked – Thank you. I’m pretty new to running a blog so I’m learning on the go at the moment. I seem to have one other problem though. In my WordPress dashboard and under Rank Math SEO, then under Analytics, it hasn’t updated any of the data. Everything has been zero now for a month. I’ve played about with the setup wizard. The Analytics has a green dot by its name on the side bar too. I can’t seem to figure out why this isn’t working. Any assistance is greatly appreciated.
Looking forward to hearing from you
André
Hello,
Can you please share a screenshot of the data from Google Search Console and Google Analytics for the last 30 days? So that we can compare it with the data coming through in the Analytics module.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Please note that in the free version of the Rank Math plugin, we only fetch the data from your Google Search Console, not from your Google Analytics account.
However, we can see that the data in your GSC account is too small to be served by Google’s API. Please wait for your site to generate more impressions and clicks from the search results, and when there is enough data, our plugin will fetch it and display it in the Analytics dashboard.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
