Account not linking pro subscription

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Your account is already upgraded to the PRO version. You’ll also notice that the PRO badge is already showing on your account details.

If you haven’t already, you can go through this video tutorial that shows you how to get started with your PRO/Business license:
https://www.youtube.com/watch?v=nCDe67K_3rA

Please install the Rank Math PRO plugin files if you haven’t already from your registered account from here:
https://rankmath.com/my-account/

Once you have activated the PRO plugin, please head over to WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.

You will be taken to RankMath.com again where you can connect your account to activate your license.

You do not need to remove the free version of the plugin. Everything will be ported over to the PRO version.

Also, please ensure that there are no Ad-Blockers installed in your browser or your website is excluded in order to ensure a smooth experience with Rank Math PRO.

Please do not hesitate to let us know if you need our assistance with anything else.

We are here to help.

Thank you.

Hey @tainguyen12,

Thank you for contacting Rank Math support and we apologize for any trouble you are having with Content AI. We are here to help you resolve it as soon as possible.

To make sure that Content AI works properly, please follow these steps:

• Update your Rank Math plugin to the latest version. You can find the changelog here.
• Clear the transients in your database. You can do this by going to Rank Math > Status & Tools > Database Tools > Remove transients.
• Disconnect and reconnect your Rank Math account. You can do this by going to Rank Math > Dashboard > Help and clicking on Disconnect Account.
• After disconnecting your account, click on Connect Now to reconnect it. Make sure you select the correct account and click on OK, Activate Now.
• Refresh your credits for Content AI. You can do this by going to Rank Math > General Settings > Content AI and clicking on the refresh credits icon at the bottom of the page. Here is a screenshot for your reference:
  

Please try these steps and let us know if they solve your issue. If not, please let us know and we’ll be happy to investigate it further.

Thank you for choosing Rank Math. Have a great day!