Account Issue

#778684
  • Resolved Jack
    Rank Math free

    Hello, I just purchased Content AI. I have a separate existing Rankmath account already, how do I connect them?

    thank you,

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  • Hello,

    Thank you for reaching out about connecting your newly purchased Content AI credits to your existing Rank Math account. To connect them, please follow these steps:

    1. Log in to Your Rank Math Account:

    2. Reconnect Rank Math:

      • In your WordPress dashboard, go to Rank Math SEO → Help.
      • Click on Disconnect Account and then Connect Now.

    After following these steps, your Content AI credits should be successfully connected to your existing Rank Math account. If you encounter any issues during this process, please let us know so we can assist you further.

    We appreciate your patience and understanding.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Restore Missing Content AI Credits » Rank Math
    How to Connect/Disconnect Your Website From Content AI

    Hello,

    Thank you for contacting Rank Math support

    If we understand correctly, you want to switch your Content AI subscription to another account.

    In this case, we can merge the two accounts into one

    Please share the email ID in the below format:

    Make this email primary: { preferred primary email here }
    Discard this email: { email to be discarded here }
    

    Once we receive your confirmation, we will merge the accounts.

    We look forward to hearing back from you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Account Issue’ is closed to new replies.