Account Activation

  • Tried setting up the account with login and password, neither of them would work. The account reads NOT ACTIVATED.

    I need to reset the account login and password, which I can’t do myself because it doesn’t allow me to reset.

    Help me correct this please, thank you.

    Charlee

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have raised this issue with our accounts team and we will be getting back to you in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi,

    We have added your RankMath.com logins to the sensitive data section of this topic.

    We have also emailed you the logins via email on your registered email ID.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    first i registerer by email – get no login details
    then i registered by google – still no login details
    How long does it takes to get the login details?

    Hello,

    Thank you for contacting Rank Math today.

    The confirmation email should not take no longer than a few minutes.
    Could you please check if these emails have been trapped by your spam filter?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    i am sorry but there are no emails in the spam – but i get the email from the support

    Hello,

    Thank you for contacting Rank Math today.

    Kindly send an email to support@rankmath.com and we will send you a copy of the credentials to your inbox.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi,

    I want to activate the plugin with my username and password but it doesn’t. e-mail address and password with the same error I tried. The error continues along with a different mail address I have created a new user account. Please help me, it’s a bad situation!

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Using the email address will not work, you need to make use of the username and password combination that was sent to your after signing up for a Rank Math account.
    Please check your spam folder if you have not yet received this information.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Unfortunately, activation does not take place!

    Hello,

    Thanks for getting back to me.

    I just tried to log into the account using the credentials and I was able to log in just fine.

    Kindly confirm for me the site from where you are activating the plugin (share the login credentials in the sensitive data section) so that I may be able to advise further.

    Hope to hear from you soon.

Viewing 10 replies - 1 through 10 (of 10 total)

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