Hello,
I’m sorry to hear about the issue you’re facing while trying to access the Content AI feature with your Rank Math account. It seems like there might be a misunderstanding regarding the access to Content AI with a free Rank Math account.
To clarify, while you do get 750 free credits every month with your Rank Math account, you still need an active Content AI subscription to utilize these credits. The free Rank Math account provides access to the Content AI feature, but you need to have an active subscription to use the credits.
If you already have an account and are still facing difficulties accessing the Content AI feature, please ensure that your account is connected correctly. You can check your Content AI credits in your Rank Math account area and refresh them in your WordPress dashboard under Rank Math SEO → General Settings → Content AI.
If you continue to experience issues, I recommend reconnecting your account following the steps outlined here. If the problem persists, please feel free to reach out to our dedicated support team here for further assistance.
Thank you for bringing this to our attention, and we appreciate your interest in using Content AI for your SEO needs.
Best regards.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
How to Use Rank Math’s Content AI for SEO » Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math
At 16:20 minutes in this video https://youtu.be/slcFt-4fqII you position it as a free tool for free accounts to access which they would get the free credits so if that is not the case that is very misleading.
Hello,
Apologies for the confusion.
The latest stable update enables some of the AI tools and provides 750 credits to all users who do not have a Content AI Plan, this is for them to try out Content AI.
However, the feature is limited to AI generation using AI tools and AI generation inside the editor.
Also, Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users who do not have a Plan.
You can read more about this from here: https://rankmath.com/kb/content-ai-free/
Please update Rank Math & all other plugins, themes, and WordPress to the latest version.
Hope that helps.
Thanks for letting me know. I would suggest being clearer when marketing this as that was very misleading
Hello,
Thank you for your feedback and apologize for the inconvenience. We are constantly working on improving clarity in our marketing materials to avoid any misunderstandings.
If you have any further questions or concerns, feel free to reach out. We’re here to help.”
