Hello,
I’m sorry to hear that you’re experiencing issues with the sitemap sort order. It seems like the sorting options are not reflecting the changes in the schema.
To resolve this issue, please ensure that you have saved the changes after selecting the desired sorting option. Additionally, clear any caching plugins or server-side caching to ensure that the changes take effect.
If the issue persists, please reach out to our support team by clicking on the “Support” button in your Rank Math plugin, and we’ll be happy to assist you further.
Thank you for bringing this to our attention.
Sources:
How to Create HTML Sitemap Using Rank Math » Rank Math
How to Choose the Right Schema for Your Content » Rank Math
Removing Schema From Your Posts & Pages » Rank Math
Automatically Add Video Schema To Your Existing Posts » Rank Math
Article Schema Type » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
Please follow the steps below for initial troubleshooting:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/
If the issue persists then try disabling the transient cache for the sitemap. This will make sure that your XML sitemap always reflects the latest changes on your site. To do this, you need to add a small piece of code to your site’s functions.php file or use a plugin like Code Snippets.
The code you need to add is this:
/**
* Filter if XML sitemap transient cache is enabled.
*
* @param boolean $unsigned Enable cache or not, defaults to true
*/
add_filter( ‘rank_math/sitemap/enable_caching’, ‘__return_false’);
If you’re not sure how to add this code, you can follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/.
It will show you step-by-step how to use the Code Snippets plugin or edit the functions.php file safely.
After you add the code, please clear any cache on your site or server and check your XML sitemap again. If you’re still facing issues with the sitemap, please let us know – we are happy to investigate further.
I tried everything still nothing changed. Sitmap Link
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
