About Rich snippet with ElfSight

#756440
  • Resolved Richard

    2 months, 1 week ago

    Rank Math free

    Hi,

    I am the webmaster of the site “espace-coiffure.lu”

    I installed the Elfsight plugin which allows you to display rich snippets on the Google SERP. More precisely, Google reviews (https://espace-coiffure.lu”).
    Reviews appear on the site’s Home page (“Accueil”) and on the Team page (“L’Ă©quipe”).

    I tested the URL at “search.google.com/test/rich” and an error appears “missing address field”. Apparently it’s in the HTML code.

    I contacted the developers of the ElfSight plugin and according to them, this error is caused by RankMath.

    Could you please help me by looking at the site configuration?

    If we need to give you temporary access, let me know.

    Thanks in advance.
    Best regards.
    Richard

Viewing 1 replies (of 1 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    I apologize for the inconvenience you are facing with the rich snippets on your website “espace-coiffure.lu” when using the Elfsight plugin to display Google reviews. It seems there is an error showing “missing address field” when testing the URL at “search.google.com/test/rich.”

    To resolve this issue, we recommend checking the Schema Markup configuration on your website using Rank Math. Here are the steps you can take to address this:

    1. Test Your Rich Snippets: You can test the presence of your theme’s rich snippets using Google’s Rich Results Testing Tool. Here is a guide on how to test your rich snippets.

    2. Configure the Schema Markup: Ensure that the Schema Markup is correctly configured using the Rank Math plugin. Follow the steps mentioned in our Schema Markup guide.

    3. Check for Code Issues: Verify if there are any technical issues with the code used to implement rich snippets. You can rectify these issues by using Google’s Rich Results Testing Tool.

    If after following these steps, the issue persists, please feel free to reach out to our support team directly here. They will assist you further in resolving the problem.

    Thank you for bringing this to our attention, and we appreciate your cooperation in resolving this matter.

    Best regards.

    Sources:
    Why Are My Rich Snippets Not Showing Up in Google Search? » Rank Math
    The #1 WordPress SEO Plugin in 2023 – Rank Math
    Configuring “Schema Markup” in Rank Math » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘About Rich snippet with ElfSight’ is closed to new replies.