Hello,
Thank you for contacting us and we regret the inconvenience caused.
Upon checking the URLs, I found that the about page URL returns a 404 error. Please have a look at the screenshot in the sensitive data section of this ticket for a quick reference.
I also checked the indexed version of the about page (/about-new/) and it also returns a 404 error.
Please verify the situation and let us know so that we can further investigate the issue.
Looking forward to hearing back from you.
Thank you.
Hello Prabhat,
I appreciate your assistance.
It turns out I gave you the Divi format for the URL for the About page.
Here is the RankMath format: https-www-karengorden-us-about/
I look forward to hearing how I can make the About page Meta description appear in searches.
Thanks,
Karen
Hello,
The about us page you shared is still throwing a 404 page. Could you please share the working URL in the Sensitive Data section so we can further inspect it?
As for your SEO meta, it does take some time for Google to crawl your website to update the meta title and description to its latest version.
Looking forward to helping you.
Hi Jeremy,
The About URL seems to have 2 forms: 1) One with “normal” URL punctuation, used for Divi, and 2) One with hyphens, used for RankMath. Is this correct?
They are listed together like one long URL in the Divi Builder for the page, and at the top of the RankMath Snippet Preview. The hyphen version is used by itself for the Permalink in the Preview Snippet Editor. Is this the correct form?
Thanks,
Karen
Hello,
From the structure of your pages, it seems that you have filled the permalink options upon editing those pages:
This section will modify the slug of your URLs. If you wanted to use the page title in your slug /https-www-karengorden-us-about/, please remove that value or replace it only with the word about.
Upon doing so, your about page should be https://www.karengorden.us/about. You can follow the same steps for your other pages.
I hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
