A lot index error

#15020
  • Resolved Cys
    Rank Math free

    Awesome plugin.
    I face the index error issue since 7/29 till now
    And I’m not sure what happened.
    But the coverage state shows a lot things in error status.
    Could you please check it for me ?

    —–
    I edit the sensitive Data now. Please check it again.

    • This topic was modified 4 years, 6 months ago by Cys.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The default login URL does not seem to work for your site, would you mind sharing the correct link to login to your site’s backend?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Cys
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Cys,

    Thanks for getting back to us.

    Your robots.txt file is not blocking your site. I have cleared your site cache and the error is not reported on the mobile friendly test page. Please use the URL inspection tool on your search console and let us know if the errors are still reported.

    Thank you.

    Cys
    Rank Math free

    Thanks for reply and testing.
    The coverage error now rise to over 500 now.
    And I did using URL inspection tool on the errors on report.
    And it often need test over three times to make it not as error.
    Any idea of what happened ?

    Thanks

    Hello,

    Thank you for contacting Rank Math today.

    Could you please share a screenshot of the kind of errors that are reported on the search console and some of the links to the affected pages.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Cys
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Cys
    Rank Math free

    And I deactive plugin after lastest update. Because it break my woocommerce’s category function .

    Hello,

    Thank you for contacting Rank Math today.

    Some of the pages & categories within the affected pages are returning 404 errors which means that they were deleted from your site. I have checked the Rank Math 404 monitor and some of these 404s have been logged in the past. I can suggest that you redirect all these page from the 404 log to other pages on your site or your can redirect them to the homepage.

    The rest of the affected pages are missing the robots tags on the header and this can be fixed by resaving the post on the admin.

    The broken Rank Math metabox is resulting from a conflict with the Code Snippets plugin and I have passed this on to our developers for closer investigation.

    We will be getting back to you in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Cys
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘A lot index error’ is closed to new replies.