500 – Internal Server Error

#28302
  • Resolved francesco febbo

    4 years, 3 months ago

    Rank Math free

    hello guys
    I am experiencing a 500 – Internal Server Error problem caused by rank math.
    when the plugin is on I have an issue with this page only https://francescofebbo.com/it/

    error log

    [21-Jan-2020 20:07:22 UTC] Aq_Resize.process() error: $url parameter is required
    [21-Jan-2020 20:07:22 UTC] Aq_Resize.process() error: $url parameter is required
    [21-Jan-2020 20:07:30 UTC] Aq_Resize.process() error: $url parameter is required
    [21-Jan-2020 20:07:30 UTC] Aq_Resize.process() error: $url parameter is required
    [21-Jan-2020 20:07:30 UTC] Aq_Resize.process() error: $url parameter is required

    now the plugin is deactivated. can you help me with that?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I cannot reproduce this issue on the page anymore. I recently came across a similar problem and it was a result of the usage of the %seo_title% and %seo_description% on the meta title and meta description but it looks like you have set a manual title and description for this page.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    francesco febbo

    4 years, 2 months ago

    Rank Math free

    Hello Michael

    now rank math is active and if I surf to this page now https://francescofebbo.com/it/ I get this https://prnt.sc/qrcqyp

    could you check again?

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘500 – Internal Server Error’ is closed to new replies.