404 Redirect not working

  • I’ve been trying to redirect a bunch of 404 errors including my sitemap since last night but nothing works. I follow the steps but the redirect doesn’t go through. I don’t know why.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind sharing an example of the links that you are trying to redirect and the target pages on the sensitive data section so that I can advise further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I’m trying to redirect cyberdreamdevelopers.com/sitemap.xml to cyberdreamdevelopers.com/sitemap_index.xml

    The process is carried out on screen but then nothing changes and the number of hits keep going up

    Hi there,

    Thanks for the follow up.

    Do you have another plugin that is creating another sitemap on your site or do you have a static file on the root of your site?
    Please disable this plugin or delete this file and flush your permalinks to only have one sitemap file for your site. You can do this by heading over to Settings > Permalinks and hitting save.
    The next step will be to resubmit this sitemap to the GSC so that it can take effect for your site.

    I hope this info helps. Thank you.

    the other links to deleted woo products aren’t being redirected. Is there a fix for that?

    Hello,

    Please share a screenshot of your redirection settings so we can try and replicate it from our end.

    Everything’s working properly when we test it internally.

    How do I upload a photo?

    Hi there,

    Thanks for the question.

    You can make use of any of the image hosting platforms such as DropBox, Google Drive or Snaggy https://snag.gy/ and share the link to the image in your next reponse.

    Hope to hear back soon.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    Thanks for sharing the screenshot.

    We are actually interested in the redirection setting for this link and not the global settings. Please head over to Rank Math > Redirections and click on the edit button of this redirection and then share a screenshot of the settings on this page.

    We are looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for the follow up and apologies for the delay.

    I have just tested these kinds of redirections and they work smoothly on my end. I have also tested on your site using site_domain/sitemap.xml and it redirects site_domain/sitemap_index.xml. Did you manage to fix this issue?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    if it works on your end then I will trust your judgment as being good enough. I’ve tested again and it seems fine so far. If there are any troubles while I redirect all the other broken links I will contact you.

    Thanks for your help these past few days. I really appreciate it and your time.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

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