404 product category

  • Hello.

    Always when i do some changes in WooCommerce or deleting the cache, the category pages are not working any more.
    so i get the 404 error.
    i have always to update settings -> permalinks.
    Is there any solution to fix this problem?

    • This topic was modified 4 months, 1 week ago by  Rene Ondra.
Viewing 15 replies - 1 through 15 (of 16 total)
  • I removed with rank math the permalink category.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please head over to Dashboard > Rank Math > General settings > Redirections and enable auto post redirects as shown below:
    IMG

    Let me know how this goes. Thank you.

    ​​​​​​​

    Hello.

    I cannot find redirection or auto post redirect.
    I just have Rank Math -> General Settings
    Just these tab:
    Links
    Images
    Bradcrumbs
    Webmaster Tools
    Edit .htaccess
    Others
    WooCommerce
    Search Console

    In these tab there are no “auto post redirect”

    Hi Rene,

    Thanks for the response.

    You need to enable the Redirections module in the plugin by heading over to RankMath > Dashboard and toggle the option as shown below:
    IMG

    I hope this info helps. Thank you.

    Auto Post Redirect ON.

    But still not working.
    F.e. i add a new payment method in WooCommerce, all category page have 404 error.
    Then i have to go to permalinks and update it again.

    Hi there,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    send me you´r e-mail adress pls.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The password you gave us is not working.

    Also, can you please confirm if the issue is persistent if your disable Rank Math or does it happen only when using Rank Math?

    If not, then please share a few example URLs where you are seeing the 404 as well.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Login should work now.
    I use from rankmath the permalink – remove category.
    If i do some changes in WooCommerce i get always the 404 error.
    The old URL with the category works. But the lins without category doesn´t work anymore.
    I have to update the settings -> permalink againg. Then it work´s again.

    F.e.
    If i add payment method, then i get the 404 errors. Or some other changes in WooCommerce.

    Hi there,

    Thanks for the response.

    I have performed the steps your described above but I could not reproduce the issue.
    All the links work as expected after I have made some changes to your WooCommerce settings.
    I did notice that the strip category base option is disabled and I can suggest that you keep it this way if you have another plugin that is modifying permalinks on your site.

    I hope this info helps. Thank you.

    All the links work as expected after I have made some changes to your WooCommerce settings.

    All categories had till now the 404 error.
    I updated the permalinks again. Now it works again and the 404 is solved.
    For example:
    this link: https://test.mepix.dachbuch.com/kosmetik/einrichtung-kosmetik/kosmetikliegen/
    If you add an WooCommerce payment. Then all the category sites get 404 error.

    Rankmath Plugin:
    Remove category base: ON
    Remove prefix from category URL.
    default: /product-category/accessories/action-figures/ – changed: /accessories/action-figures/

    Hello,

    It sounds like there is some conflict with one of your plugin that’s causing this.

    Please disable that option in Rank Math as it is obviously not working on your install. Sorry about that but maybe you would want to try a standalone plugin to remove the product category from the URLs.

    Thank you.

    Okay thank you.
    I will try it.
    Thanks for the great support.
    Plugins is TOP

Viewing 15 replies - 1 through 15 (of 16 total)

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