404 page showing in sitemap

#11636
  • Resolved Rajdeep Das
    Rank Math free

    I’m getting a 404-page error sometimes when visiting the sitemap. Not only that google search console also showing that sitemap is 404
    I have also done the troubleshooting steps which were posted before in this forum. But it worked for temporary, not actually solved the problem.
    Please fix this issue with the sitemap. Note it’s not a bug it’s an issue, I think. fix it soon

    • This topic was modified 4 years, 7 months ago by Rajdeep Das.
Viewing 15 replies - 1 through 15 (of 26 total)
  • issue

    Fix this issue otherwise, all will start to hate rank math.

    • This reply was modified 4 years, 7 months ago by Rajdeep Das.

    Not only that also, when I have checked now, found that the Hindi language part of my website is not showing any sitemap and not showing any 404 pages. Just showing this

    image

    Rank math support, please listen that we love Rank math much than other SEO plugins like Yo***t, All in O**. But why you’re doing these kinds of issues.

    Please fix all issue especially with sitemaps.
    Love & Regards from Me

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Sensitive data is updated, please check once.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Rajdeep,

    Thanks for the access.

    Both of your sitemaps for the English and Hindi site are working smoothly.
    I have also checked the search console module on Rank Math and your sitemap links have been fetched successfully.
    I do not think that you should worry about this. It is likely that the error displayed on this page https://i.imgur.com/8ZzSXtn.png was as a result of a server outage. I would suggest that you take a look at the server logs for more details on this issue.

    Thank you.

    Thanks for reply. But I think issue is not resolved, let me see if it occurs within next 7 days or not.
    Thanks,

    Hi Rajdeep,

    Thanks for the response.

    Please keep us in the loop and we will be happy to assist further.

    Thank you.

    image
    when I have checked now, it again showing 404.
    Next, what I have done, log in to dashboard>rank math> sitemap> save changes.
    then sitemap is showing again.
    I already told that its an issue and Now I’m sure.
    fix it.

    Hi Rajdeep,

    Thanks for sharing these findings.

    Please share some temporary FTP access to your site on the sensitive data section so that we can investigate this issue further.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Rajdeep,

    Thanks for the access.

    There is a persistent theme error that was getting logged that I have resolved and will hopefully rectify the sitemap 404 error.

    Let me know if the issue pops up again. Thank you.

    It’s also happen (if) in my other site, how can I fix it ?

    Now, 404 showing in my other website.
    img

    • This reply was modified 4 years, 7 months ago by Rajdeep Das.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 26 total)

The ticket ‘404 page showing in sitemap’ is closed to new replies.