404 Monitor redirecting links that are OK to links that are not!

#193354
  • Resolved Axnfell
    Rank Math free

    I have been contacted by people stating that some of the links on my site do not load.

    The ones using firefox are seeing this: The page isn’t redirecting properly

    So I thought that I would check the 404 Monitor as I have been having a lot of fun with this (NOT!)

    And sure enough, there are entries for all of the pages that I cannot access on there, but they seem to be trying to reference pages that do not exist, i.e. they are redirecting from a working link to a made up link.

    For instance I have a link that goes to the following address:

    https://www.md0mdi.im/5cx1500a

    This is a valid page, that exists, but for some reason under the 404 monitor there is a perm 301 link been created by the 404 monitor that redirects this page to this address:

    http://www.md0mdi.im/myvalvedatabase/5cx1500a

    Which is wrong in two ways, the web page link doers not exist, and also its not on a http:// website but a https:// website.

    Why does the 404 monitor do this?

    I have tried deleting the links, changing them and even switching off 404 but even clearing down the cache on all our systems and rebooting , we still cannot access these pages and if we do they want to redirect to the incorrect links.

    James

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’m not quite sure whether I fully understand your concern. But I’ll do my best, and please let me know if I misunderstood.

    I’ve checked http://www.md0mdi.im/myvalvedatabase/5cx1500a, and it redirects to this link https://www.md0mdi.im/5cx1500a/. The same goes upon using Google Chrome and Firefox browsers.

    Are you seeing the /myvalvedatabase/ link in the 404 Monitor?

    Have you set up the redirect of this URL in the 404 Monitor?

    I have tried deleting the links, changing them and even switching off 404 but even clearing down the cache on all our systems and rebooting , we still cannot access these pages and if we do they want to redirect to the incorrect links

    Which links are you referring to? Could you please provide so we can check further?

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘404 Monitor redirecting links that are OK to links that are not!’ is closed to new replies.