404 Monitor Clear log

  • 404 Monitor
    When press button clear log, not work
    page=rank-math-404-monitor
    The link you clicked is out of date.
    Clear log not clear

Viewing 13 replies - 1 through 13 (of 13 total)
  • plug ver 1.0.22

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind checking whether the issue could be related to a conflict on your site by performing these steps: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ ?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    i off all plug except you plug and check, error have

    Hello,

    Thank you for the response.

    Would you mind sharing some temporary admin access to your site via the sensitive data section so that I can help further?

    Looking forward to helping you. Thank you.

    ​​​​​​

    No, sorry

    this problem have when choose site language russian

    Hello,

    Thank you for contacting Rank Math today.

    No problem, I will still do my best to help. If you don’t mind, 1). Would you mind checking whether the issue could be as a result of some errant cookies by checking whether the issue can be reproduced on an incognito window on your browser?

    2). Please head over to Admin dashboard > Settings > Permalinks and click save to refresh all the links on your site.

    Let me know how this goes.

    ​​​​​​

    Problem have when admin lang rus
    Only when i change lang rus to eng, all ok)))
    Try in your wp admin change lang eng to rus, have problem?

    Hi,

    I just tried and the log clears even when we select the Russian language.

    Are you using MultiSite?

    Yes, polylang plug

    Hello,

    Thank you for contacting Rank Math today.

    The issue could have something to do with your multilingual content settings in the Polylang plugin. Can you please check whether deactivating this plugin and having the main language in Russian will affect this through your WP settings > General > Site language?

    I have just installed this plugin on my end but I cannot seem to reproduce any issues on the 404 page.

    Looking forward to helping you. Thank you.

    ​​​​​​

    I deactivating polylang an choose russian lang in admin, button clear log not work correct (((

    Hi Dsweb,

    Thanks for the follow up.

    This issue appears to be isolated to a setting on your site since we are cannot reproduce this on our end. Are you in a position to setup a vanilla WP install on a staging area on your server running only Rank Math and Twenty Nineteen theme and check if this can be reproduced?

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

The ticket ‘404 Monitor Clear log’ is closed to new replies.