Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please share a screenshot of the most frequent errors and we will be happy to check and advise you.
Looking forward to helping you. Thank you.
Thank you – though I can’t work out how to send a screenshot??
HI Sarah,
Thanks for getting back to us.
Please share a link from Google drive or any other images hosting platform on the sensitive data section and we will be happy to check further.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi there,
Thanks for getting back to us.
I can suggest that you create a redirection for all 404s that begin with pnegx since this is the most common error on the log. You can redirect this to the homepage.
The rest of the errors can simply be ignored.
I hope this info helps. Thank you.
Thank you.
Can I do the redirection through Rank Math?
Do you know where the pnegx errors are coming from?
Hello,
Thanks for getting back to us.
Yes you can head over to Rank Math > Dashboard and enable the redirections module.
To create the redirection, follow these steps:
– Head over to Rank Math > Redirections
– Click on add new
– Enter pnegx on the source field
– Select ‘Start with’ on the next field
– Type the homepage URL on the destination field.
I cannot be sure what is causing these errors but it is likely one of your installed or formerly installed plugins.
I hope this info helps. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
