404 Links in Sitemap

#341330
Viewing 3 replies - 1 through 3 (of 3 total)
  • Miguel

    2 years, 3 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please follow these steps to regenerate the sitemap and update the links:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Clear your website’s cache and browser’s cache.

    ​​​​​​​Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.​​​​​​

    Axel

    2 years, 3 months ago

    Rank Math free

    Hello Miguel,
    i followed your screencast and set the sitemap to 201 or 5, the xml files change but the problem remains. I use wp-optimize for caching, i cleared the wp cache and my browser cache. The sitemap urls are in the exclude-list. The 404-Links are still in the sitemap.

    These Sites are set to private or draft, that does not change a thing.

    The Pages who creates the problem are all frome the Store-Locator Plugin, could the be an problem?

    Thanks for your help

    Prabhat

    2 years, 3 months ago

    Rank Math agency

    Hello,

    I tested the URL with https://httpstatus.io/ and in the sitemap, the URL is added without the WWW variation but upon accessing, it redirects to the WWW variation and then returns a 404 error.

    Here’s a screenshot for a quick reference:
    https://i.rankmath.com/BjuFUa

    I then checked all the variations of your website and two variations are returning 200 status and one variation has a double 301 redirection.

    Except for the preferred variation (which should return only a 200 status), all the non-preferred variations of the website should redirect to the preferred variation and return a 301 + 200 status.

    Please follow the steps in this link:
    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#5-check-for-the-correct-version-of-the-sitemap and redirect to the correct variation.

    You can also get in touch with your web host regarding this.

    Once this is fixed, please flush the sitemap’s cache again by following the screencast shared by my colleague and see if that fixes the issue.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘404 Links in Sitemap’ is closed to new replies.