404 errors with URLs that have nothing to do with our service

  • We have hundreds of 404 errors on pages that don’t exist on our pet related site that include words relating to skin care and health e.g carb-cycling-consider-some-of-the-many-names-of-the-carb-cycling-diet. What is the best way to handle these? I read the info pages on Rank Math but couldn’t find anything on how to handle these types of 404s – sorry if it was there and I missed it.

    Many thanks
    JB

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please head over to Rank Math > General Settings > 404 monitor and enable the Advanced mode so that we can find out which URLs are referring the 404 pages.

    Please share a screenshot of how this goes.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Thanks, Michael, I was reluctant to do this as there are 1100 hits however I set it to advanced just long enough to do a screen shot. It doesn’t appear to show much additional information. The carb-cycling url has the most hits at 123 and I think it was only on 90’ish when I raised this ticket yesterday.

    I have done a screenshot and tried to paste it into both this area and Sensitive Data but it won’t allow me to do that and I can’t see how I can upload it.

    I did notice, after changing to Advanced, that there were only 88 URIs so the error log didn’t increase that much. I presumed it was going to display one line for each hit. None of the URI’s have any data in the Referrer column.

    Many thanks
    Jenny

    • This reply was modified 1 month, 1 week ago by JMB67.

    Hi Jenny,

    Rank Math only reports on the 404s. Rank Math doesn’t cause them and cannot stop them. However, you can redirect these 404s using Rank Math or tell Google that these pages do not exist using a 410 tag.

    Please check this guide for more details:
    https://rankmath.com/kb/fix-404-errors/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thanks, Todd. The issue I explained is that, even when I have changed to Advanced, we are not seeing the referrer. I am pretty certain these are all negative SEO links and need to deal with them. My question is “what to I do with them”? I would like to find the referrer but RM is not providing this information.

    I also asked how I should upload a screenshot to show you what I am seeing.

    • This reply was modified 1 month, 1 week ago by JMB67.

    Hi,

    That just means the referrer is blank. Mostly a bot trying to access the URL.

    You can ignore them and if you see any negative SEO backlinks, you can disavow them using Google Disavow tool.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thanks, Todd. They are definitely negative SEO backlinks so we will disavow them though how can we do that when RM isn’t telling us who the referrer is? As previously stated, a carb-cycling url has the most hits at 123. There are others that relate to parts of the male anatomy that I won’t mention here.

    For future reference can you please advise how to upload a screenshot.

    • This reply was modified 1 month, 1 week ago by JMB67.
    • This reply was modified 1 month, 1 week ago by JMB67.

    Hi there,

    Thanks for the follow up.

    As my colleague mentoned, these are likely from a bot that is trying to create some links to your site but unfortunately Rank Math is unable to provide much info on the same.

    You can use the IMG button on the ticket editor to add images or you can always post some links from DropBox, GoogleDrive or any other image hosting platform.

    I hope this info helps.

    Thanks, Michael. As previously stated, we are pretty sure, given the types of URLs and the number of hits for each URL, these are not bots. Here is the link to a screenshot.

    https://drive.google.com/file/d/129ZnFodpvLrQfjJV2S7EAosrCdunXDu1/view?usp=sharing

    Hi,

    I am not sure how we would be able to assist you with that.

    Like we mentioned, we only report the 404s. You will need to dig deeper and find the reason. Or, you can add them to the exclusion list if there is nothing you can do about these 404s.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘404 errors with URLs that have nothing to do with our service’ is closed to new replies.