404 error

#61419
  • Resolved Casey
    Rank Math free

    All of a sudden my sitemaps are giving 404 errors. I tried the flushing permalinks suggestion, but it didn’t work. Any other options to try? I don’t mind editing the .htaccess file if necessary.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Casey
    Rank Math free

    Well, I enabled and disabled sitemaps in Jetpack, and the RankMath sitemaps began working again.

    Hello,

    I have the same problem :
    https://ountravela.com/sitemap_index.xml
    https://ountravela.com/page-sitemap.xml

    Thanks for help

    Victor

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.


    @Casey
    it is recommended to not have your sitemaps generated by multiple plugins at the same time as it might lead to conflicts on your site.


    @Victor
    Could you please do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    That should fix the issue.

    If it doesn’t, please do let us know so we can look at this further.

    It’s work ! Thanks.

    Victor

    Alberto
    Rank Math business

    Hello Victor,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Hello,

    I have the same problem,

    https://www.unavitachevale.it/sitemap_index.xml

    I tried the suggested procedure but it doesn’t work.
    I also read many others topics but no clue.

    Hope someone can help me

    Thanks

    Hello Unavitachevale,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    We might need to take a closer look at the settings. Please create a new ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

Viewing 7 replies - 1 through 7 (of 7 total)

You must be logged in to reply to this ticket.