404 error redirection

#81704
  • Resolved Debra
    Rank Math free

    Hello, on the 404 monitor when I click on “redirect” when it carries over the link to be redirected it does not carry over the full length of the URL. So when I put a destination URL and click add redirection, the redirect does not work because the source URL is wrong because the entire link was not carried over. Hope that makes sense. It took me a while to figure out because I kept getting 404’s for links I thought I had already redirected.

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘404 error redirection’ is closed to new replies.