Hi,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
The username is not working.
Can you please share the correct username so that we can take a closer look?
We look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Faith,
I am sorry but there is some issue with your hosting. I tried another robots.txt plugin on your website and that doesn’t work either.
So, this is not something related to Rank Math. You may want to talk to your web hosting provider and ask them to take a closer look at this. Let us know how it goes.
Let us know if you have any Rank Math related queries.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
