301 redirects

#301851
  • Resolved Zeal
    Rank Math free

    Hi Rankmath,
    I have deleted the 301 redirect setting that relate to my problem.
    But I dont know why my categories still redirects to the product pages. Can you have a look? Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    I accessed the URL and I was able to replicate the redirection. Upon testing the URL with https://httpstatus.io/, I found that the redirection is processed by WordPress itself and not Rank Math.

    I have deleted the 301 redirect setting that relate to my problem.

    Could you confirm which redirect setting you deleted?

    I checked other options in the Shop menu and they’re simply the URLs of product pages. Could you confirm if the URL that you’ve shared is of a category and it’s not that you’ve changed the URL of a product page that is redirecting to the new URL?

    Also, the sitemaps are returning a 404 error on your website. If you’ve enabled the sitemaps, then please follow the below steps and see if that fixes the issue with sitemaps:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Looking forward to hearing back from you.

    Thank you.

    Zeal
    Rank Math free

    Hi
    Many thanks, I resolved the problem 🙂
    I’m not sure what caused the problem.
    But I simply changed menu category links to custom links and it worked!
    Thank you

    Hello,

    We are super happy that your issue has been resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Zeal
    Rank Math free

    for sure done 🙂

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘301 redirects’ is closed to new replies.