Hello,
I apologize for the issue you are facing with the 301 redirection on your website. To assist you in resolving the problem where one of your redirections is not working, please follow these steps:
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Check the Redirection Settings: Ensure that the redirection for the homepage URL is correctly set up in your Rank Math plugin. You can navigate to WordPress Dashboard → Rank Math SEO → Redirections to verify and edit the redirection if needed.
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Re-Add the Redirection: If the redirection is not working as expected, you can try deleting the existing redirection for the homepage URL and then re-adding it following the steps provided in the Rank Math plugin.
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Test the Redirection: After re-adding the redirection, make sure to test it by accessing the old URL to see if it correctly redirects to the new URL. This will help you confirm if the redirection is now functioning as intended.
If after following these steps, the issue persists, please reply to this ticket, and a human agent from our support team will further investigate and assist you in resolving the problem.
Thank you for bringing this concern to our attention. We are here to help you with any further assistance you may need.
Kind regards.
Sources:
How to Fix ‘Duplicate, Submitted URL Not Selected as Canonical’ Issue in Google Search Console » Rank Math
How to Fix the Submitted URL Seems to Be a “Soft 404” Error » Rank Math
How to Fix ‘Duplicate Without User-Selected Canonical’ Status in Google Search Console » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
How to Fix “Duplicate, Google Chose Different Canonical than User” » Rank Math
Hi, I have done this all already, the issue still persists
Hello,
Thank you for your patience.
Could you please share the redirect source and the destination URL so we can check?
Also, please take a screenshot of how you have added it in Rank Math Redirections. You can upload screenshots using this tool and add the link here.
Looking forward to helping you.
Hey, It was some other plugin that was causing the issue for me. It is resolved for now. Thanks
Hello,
We are glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
