301 loop with remove category

#24443
  • Resolved Bozzo
    Rank Math pro

    Hello,first thanks for the great pluggin.
    I use a pluggin name Remove Category URL , to remove the category stuff in permalink.
    i found that rank math do it , so i wish to use that function of rank math and remove that other pluggin (1 pluggin less to load)

    problem , when i do so , desactive that pluggin and activate that function in rankmath , all my cathegory go foobar and do an infinite 301 loop…
    for now i use that other pluggin still , but if there is an easy fix , or some idea how to solve this i will be very happy

    • This topic was modified 4 years, 3 months ago by Bozzo.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please check if the said plugin also added some directives in your .htaaccess file that could be causing this?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,nop nothing special in htaccess

    Hello,

    Thanks for the follow up.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi,

    Please check the screencast below:
    https://i.rankmath.com/qlzl2x

    It seems the /category/ is tripped from the URLs even when:
    1. Strip category base option is disabled in Rank Math
    2. Remove Category URL plugin is deactivated

    So, there has to be something else causing this stripping.

    It seems like a conflict with one of the plugins or the theme you are using. To determine that, can you please follow this troubleshooting guide?
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Also, I saw a ton of redirections you created manually or imported from your previous SEO plugin. Perhaps one of them is used to redirect category archives to the striped version?

    Let us know how it goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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