Hello,
Thank you for contacting us and bringing your concern to our attention.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about Content AI? This will help us make it better so you can give it another shot in the future.
Looking forward to hearing back from you.
Thank you.
Thank you for your feedback signal. The collaboration between the block editor and Content-Ai is different than hoped. But it has more to do with the fact that I used a lot of “Classic Editor” elements when creating pages. This now leads to problems with other things too. So your tool is certainly very useful, but it’s a problem for me.
Hello,
Thank you so much for your feedback as we improve our plugin.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access the Content AI features we refunded.
Of course, we’re very sorry to see you go.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello! Thank you for the friendly and quick completion of my request. Kind regards – Ronald
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post or TrustPilot about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
