2 sites

#144897
  • Resolved Contentdesign
    Rank Math free

    hi, i just installed rankmath free version on 2 of my websites using this one account. The second website isnt showing google analytics data on wp. Is this because i need to purchase pro version?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Google Analytics feature is only available to the PRO version. However, you can still connect your Google Search Console account to your website with the free version.

    You can check this link for more information on what features you can get:https://rankmath.com/kb/analytics/

    If you’re referring to the Google Search Console data, please follow the steps in this link:
    https://support.rankmath.com/ticket/analytics-data-not-showing-read-here/?view=all

    I hope that helps. Thank you, and looking forward to your update.

    Followed the doc that you have shared above. Completed all the steps. But, still not seeing any data from Google Analytics or Google Search Console.

    This is the case with just 1 out of the 2 sites that we added. We followed the same steps on both the sites. But data isn’t visible on just 1 site.

    Please assist.

    Hello,

    Thank you for keeping in touch with us.

    Can you please follow this detailed guide and see if it fixes your issue? https://support.rankmath.com/ticket/analytics-data-not-showing-read-here/

    Please disregard any Pro related instructions.

    Let me know how it goes, we are looking forward to helping you.

    its the same document the first support person had shared.
    We followed all the steps in the doc.
    But it didn’t help.

    Danial
    Rank Math business

    Hello,

    For us to check further, please paste the data from here:
    WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button.

    You can share it in the Sensitive Data Section

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Danial
    Rank Math business

    Hello,

    It looks that there is no issue with your database and permission.

    Can you try deleting the old data and fetch new data by following this tutorial:
    https://rankmath.com/kb/delete-old-analytics-data/

    I hope this helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘2 sites’ is closed to new replies.