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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Please follow these steps:
If you are not seeing any data inside your Analytics module, this guide might help you.
A. Pre-check List
1. You should not be using Google Analytics v4 or Matomo Analytics.
2. Update to the latest version of Rank Math Free & PRO
3. Ensure that you are logged in to your paid account:
4. Disconnect and reconnect your account from inside WordPress:
B. Refresh Tokens
1. Please delete RankMath’s app from here:
https://myaccount.google.com/permissions
2. Delete the cache of already imported data from here:
/wp-admin/admin.php?page=rank-math-options-general#setting-panel-analytics
WP Dashboard > Rank Math > General Settings & Analytics > Delete Data
3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the
Re-create database Table
button.
4. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that shows up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click theReconnect
link
5. Let the process complete and it might take around 30 minutes.
6. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the
Rebuild Index for Analytics
button.
7. Please check if the data shows up here:
/wp-admin/admin.php?page=rank-math-analytics#/
If that does not help, please paste the data from here:
WP Dashboard > Rank Math > Status & Tools > System Status and click theCopy System Info to Clipboard
button
We really look forward to helping you.
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