1 critical issue

#677587
  • Resolved monoor
    Rank Math free

    Either “offers”, “review”, or “aggregateRating” should be specified
    Hi, when the default schema of WooCommerce is turned on in rankmath, in the test search results in free products, this error is sent to me in red, which means a critical issue.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    For initial troubleshooting please follow the steps in this guide:https://rankmath.com/kb/either-offers-review-or-aggregaterating-should-be-specified/#offers-review-aggregateRating

    Let us know how this goes. Please let us know if you have further questions or concerns.

    Thank you.

    monoor
    Rank Math free

    I read this article, but you did not pay attention to my question!
    I only have this problem with free products, and I think there are two ways to fix it!
    1- Add a price of 0 to the schema of free products
    2- Disabling product schema in free products

    Thank you for telling me the best way along with how to do it

    Hello,

    Can you please share some of the affected URLs with us? So that we can investigate the issue further for you.

    We really look forward to helping you.

    Thank you.

    monoor
    Rank Math free

    Of course, Rich Results Test:
    https://search.google.com/test/rich-results/result/r%2Fproduct?id=fICi_XRtLifv0CepFGMO5Q
    As I explained before, the problem is that there is no price field in the free products schema
    So I think we have two choices:
    1- Add a price of 0 to the schema of free products
    2- Disabling product schema in free products

    Thank you for telling me the best way along with how to do it

    Hello,

    We checked this out in detail once again upon your request.

    After checking we have been able to replicate the situation and the solution remains the same.

    If the free downloadable product page has a review the issue will be resolved from the Google Rich Results test.

    Try adding a random rivew and approve it on your site and then proceed with the test again after clearing all caches and this will remove the Critical Warning.

    We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

    Thank you.

    monoor
    Rank Math free

    rr test:
    https://search.google.com/test/rich-results/result/r%2Fproduct?id=QXzjkznNwry38ADCyjAqog
    I did what you said but as you can see the error still persists.
    However, even if it worked, it is not possible to post a fake comment for all the products on our site

    Hello,

    We can see that the affected product does not have a price, please note that Google requires your product to either have a price or a review – if you do not have either, you’ll get this error.

    To fix, either add a price to those products (you can add a price of 0), OR add a review to the products, OR remove the product schema from the products until you can meet the schema requirements.

    We hope this helps clarify the issue. If you have any other questions or concerns, please feel free to contact us again. We are always happy to assist you.

    monoor
    Rank Math free

    Thanks, I added 0 price to the product and the problem is solved

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘1 critical issue’ is closed to new replies.