Hello,
Thank you for reaching out to us. We apologize for any inconvenience this may have caused.
To link the account with the username koch-2007 to the account with the username wolfgang-0476, please follow these steps:
- Log in to your Rank Math account using the username koch-2007.
- Navigate to the Websites section from the left sidebar.
- Here you can find all your connected websites and the membership they’re activated with.
If you encounter any issues during this process, please let us know, and we will be happy to assist you further.
We hope this helps, and please don’t hesitate to reach out if you need any further assistance.
Sources:
How to Restore Missing Content AI Credits » Rank Math
How to Use Rank Math’s Content AI for SEO » Rank Math
How to Change Your Username in Rank Math » Rank Math
Hello,
Thank you for contacting Rank Math support.
We have merged your accounts under the wolfgang-0476 account, as requested.
Please check on your end if everything is working as expected.
Please navigate to WP Dashboard > Rank Math SEO > Dashboard > Help and disconnect & reconnect your Rank Math account.
After that, head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:
https://i.rankmath.com/i/iVxzbU
Once done, please go back to using Content AI, and it should work without any issues.
Hope that helps, and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
