0% Bounce analytics

#216069
  • Resolved Caramelo Media
    Rank Math free

    Hello!
    We’ve been using Rankmath for a while now, but some websites (like ours) show a 0% Bounce rate in Google Analytics. This can’t be right, so we must’ve filled in something wrong somewhere.
    What would you recommend us to do?
    Kind regards,
    Miriam
    Caramelo Media

Viewing 5 replies - 1 through 5 (of 5 total)
  • Brian
    Rank Math free

    Hello,

    Thank you for contacting Rank Math today.

    Having a 0% bounce rate is not necessarily an issue or problem. A 0% bounce rate typically occurs when viewing content only accessible within the website.

    It is however odd to have such a low bounce rate while you have traffic to your site. This would only mean that the tracking on your site is not working as expected.

    Upon checking your site you seem to have the Analytics code installed but from the Complianz plugin. With that, you need to either ensure that you have the option for "Install Analytics Code" disabled while using your plugin or disable the Complianz plugin analytic tracking function and use the one from Rank Math here: https://i.rankmath.com/lTsE57

    As for the Cookieless Tracking option, because you’re using the free version of Rank Math, it doesn’t come with the Cookieless Tracking analytics option.

    So, you can either get the Rank Math Pro edition and disable the other plugin or disable the install analytics code functionality within Rank Math and continue using your plugin.

    Hope this helps. Please let us know if you have any other questions for us.
    Thank you.

    Hi,

    Thanks for the quick answer! I’ve disabled the analytics tracking in the site, so hopefully it will be solved now :). I didn’t know that the cookie plugin installed the code as well.

    If we’d buy the pro version of rankmath, does it come along with a cookie pop-up like the one in complainz?

    With kind regards,
    Miriam

    Hello,

    Thanks for getting back to us.

    We don’t have the option of including a cookie pop-up like Complainz, but we offer the possibility of making your Analytics GDPR-compliant thus eliminating the need to ask for cookie permission for the Analytics.

    You can read more about this feature here: https://rankmath.com/kb/make-google-analytics-gdpr-friendly/

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    Thanks so much! We’ll look into it!

    Hello,

    We are super happy that we have addressed your concerns. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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