Hello,
We are sorry to hear that you wish to request a refund for the unused Content AI credits. Unfortunately, downgrading the subscription is not possible at the moment. We would need to process a refund for your purchase, and then you can repurchase a new subscription based on your requirements.
If you would like us to proceed with the refund, please let us know. Additionally, if you wish to cancel your subscription, please follow the steps outlined in our knowledge base article on how to cancel your Content AI free trial: How to Cancel Your Content AI Free Trial?
We look forward to hearing back from you.
If you have any further questions or need assistance, feel free to ask.
Sources:
How to Cancel Your Content AI Free Trial? » Rank Math
Hello,
Thank you for contacting us and bringing your concern to our attention.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about Content AI? This will help us make it better so you can give it another shot in the future.
Looking forward to hearing back from you.
Thank you.
마음에 들지 않은 점이 있는 것이 아니라
사용을 하지 않음으로 환불 요청을 드립니다.
It’s not that I don’t like it.
Please refund as I don’t use it.
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
